--- title: Intercom - configuration SIP description: At least two SIP accounts are required to establish a connection between a mobile device with the myGrenton application and a Grenton video intercom. To obtain accounts, please contact support@grenton --- [Skip to content](https://knowledgebase.grenton.com/en/sip-configuration#main-content) - [English](https://knowledgebase.grenton.com/en/sip-configuration) - [Polski](https://knowledgebase.grenton.com/pl/konfiguracja-sip) English Show submenu for translations [New ticket](https://knowledgebase.grenton.com/en/kb-tickets/new?hsLang=en) [Customer portal](https://knowledgebase.grenton.com/wsparcie?hsLang=en) ![Logo_Grenton_Main_2020_RGB_v1.0-1.png\]](https://knowledgebase.grenton.com/hs-fs/hubfs/Logo_Grenton_Main_2020_RGB_v1.0-1.png?width=200&height=94&name=Logo_Grenton_Main_2020_RGB_v1.0-1.png) Open main navigation Close main navigation - - [English](https://knowledgebase.grenton.com/en/sip-configuration) - [Polski](https://knowledgebase.grenton.com/pl/konfiguracja-sip) English Show submenu for translations - [New ticket](https://knowledgebase.grenton.com/en/kb-tickets/new) - [Customer portal](https://knowledgebase.grenton.com/wsparcie) - [Trainings](https://www.grenton.com/cooperation/trainings.html) [Trainings](https://www.grenton.com/cooperation/trainings.html) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.grenton.com/en?hsLang=en) 2. [Intercom](https://knowledgebase.grenton.com/en/intercom?hsLang=en) # Intercom - configuration SIP **At least two SIP accounts are required to establish a connection between a mobile device with the myGrenton application and a Grenton video intercom. To obtain accounts, please contact support@grenton.com by sending a photo with the serial number of the device (located on the back of the case). In response you will receive the necessary data that you will enter in the next steps.**   1. **SIP in the myGrenton application** In the myGrenton application settings, in the Intercom **Settings**->**SIP Configuration** field, enter the first **Account** **Number** and **Password** ![](https://knowledgebase.grenton.com/hs-fs/hubfs/image-png-Jun-24-2024-09-07-52-4592-AM.png?width=680&height=416&name=image-png-Jun-24-2024-09-07-52-4592-AM.png) Correct login to the server will be confirmed in the **"Status"** field ![](https://knowledgebase.grenton.com/hs-fs/hubfs/image-png-Jun-24-2024-09-07-33-0811-AM.png?width=687&height=453&name=image-png-Jun-24-2024-09-07-33-0811-AM.png)   2. **SIP settings in the video intercom panel** - Enter the IP address of the video intercom panel in the browser and go to the **"Panel"** tab, enter the second **SIP number** (User) and **password** **![](https://knowledgebase.grenton.com/hs-fs/hubfs/image-png-Jun-24-2024-07-03-31-1751-AM.png?width=688&height=234&name=image-png-Jun-24-2024-07-03-31-1751-AM.png)** - Go to the **Forward** tab and add a new redirection **Apartament number: 1111** (for default settings) **Forward number: the SIP account number that was entered into the myGrenton application, in our case it is 1017** **![](https://knowledgebase.grenton.com/hs-fs/hubfs/image-png-Jun-24-2024-07-04-47-0045-AM.png?width=688&height=237&name=image-png-Jun-24-2024-07-04-47-0045-AM.png)**   You can also watch a video demonstrating the SIP account configuration here:   - [Installation guidelines](https://knowledgebase.grenton.com/en/installation-guidelines?hsLang=en#main-content) - [How to Prepare Electrical Installation](https://knowledgebase.grenton.com/en/installation-guidelines?hsLang=en#how-to-prepare-electrical-installation) - [Reference devices](https://knowledgebase.grenton.com/en/reference-devices?hsLang=en#main-content) - [Integrated Device](https://knowledgebase.grenton.com/en/reference-devices?hsLang=en#integrated-device) - [Most Common Mistakes](https://knowledgebase.grenton.com/en/most-common-mistakes?hsLang=en) - [Electrical Installation](https://knowledgebase.grenton.com/en/electrical-installation?hsLang=en) - [Manuals](https://knowledgebase.grenton.com/en/manuals?hsLang=en#main-content) - [Gate Modbus](https://knowledgebase.grenton.com/en/manuals?hsLang=en#gate-modbus) - [Training](https://knowledgebase.grenton.com/en/manuals?hsLang=en#training) - [SW Applications](https://knowledgebase.grenton.com/en/manuals?hsLang=en#sw-applications) - [Gate HTTP](https://knowledgebase.grenton.com/en/manuals?hsLang=en#gate-http) - [Smart Panel](https://knowledgebase.grenton.com/en/manuals?hsLang=en#smart-panel) - [Configuration](https://knowledgebase.grenton.com/en/manuals?hsLang=en#configuration) - [myGrenton interfaces](https://knowledgebase.grenton.com/en/manuals?hsLang=en#mygrenton-interfaces) - [Virtual Objects](https://knowledgebase.grenton.com/en/manuals?hsLang=en#virtual-objects) - [Gate Alarm](https://knowledgebase.grenton.com/en/manuals?hsLang=en#gate-alarm) - [Intercom](https://knowledgebase.grenton.com/en/intercom?hsLang=en) - [FAQ](https://knowledgebase.grenton.com/en/faq?hsLang=en#main-content) - [FAQ](https://knowledgebase.grenton.com/en/faq?hsLang=en#faq) - [About Grenton](https://knowledgebase.grenton.com/en/faq?hsLang=en#about-grenton) - [Price list and documents](https://knowledgebase.grenton.com/en/price-list-and-documents?hsLang=en) [![Grenton logo](https://knowledgebase.grenton.com/hs-fs/hubfs/Logo_Grenton_variants_BIG_2020_plus_RGB_v0.2-02.png?width=400&height=100&name=Logo_Grenton_variants_BIG_2020_plus_RGB_v0.2-02.png "Grenton logo")](http://grenton.com) Copyright © 2026, Grenton Sp.z o.o. ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/hS02uUSspf00NZPt6Uiw01AnF8y02lC4CoegRAj1obcjSJU/capped-1080p.mp4", "dateModified" : "2025-01-03T10:31:44.712Z", "duration" : "PT3M6S", "height" : 720, "name" : "konfiguracja_apki_eng_plansza_v1", "thumbnailUrl" : "https://19862392.fs1.hubspotusercontent-na1.net/hubfs/19862392/konfiguracja_apki_eng_plansza_v1.mp4/medium.jpg", "uploadDate" : "2025-01-03T10:31:44.706Z", "width" : 1280 } ```